Harbour Realty
Welcome back, Imogen
Agency-wide snapshot. Action items first, then listings, trust, AI usage, and operational risk signals.
5
AI outputs awaiting review
5
Unresponded messages
1
Lone-worker sessions live
3
Upcoming inspections
1
Open invoices
$381
Response-time benchmark (R-5)
Your average first response on answered inbound threads is 53 minutes. That is above a 30-minute guide many principals use as a leading indicator (not a regulatory threshold).
FR-2.4.30b — any score or flag is explained in plain language so you can decide what to change (rostering, templates, after-hours drafts). Open the intelligence hub for the full “at risk” list.
Deals & operations at risk
Rule-based signals (R-5). Each row explains why it was flagged. Team avg first response (answered threads): 53m.
AI listing awaiting review · 42 Drummond Street, Carlton
FR-2.4.30 requires a human to review AI-generated copy before publish. Until reviewed, this is blocked from going live and is surfaced so nothing slips through.
5 inbound message(s) without a reply
Unanswered buyer and tenant channels correlate with lost deals and escalations. This counts all open inbound threads across channels in your inbox feed.
22 Bridge Road, Richmond — 57 days on market
Long days-on-market is a leading indicator for vendor fatigue, price friction, or campaign drift. This flag uses listed date only (no external comps yet).
Properties on book
8
Active listings
2
Avg response time
53m
Across all channels
Open maintenance
5
AI usage this period
8%
247 / 3,000 calls
Recent listings
Latest AI-generated copy and active campaigns.
Listing · OFF MARKET
Manual · listed 19/02/2026
WITHDRAWNListing · PRIVATE TREATY
Manual · listed 21/03/2026
SOLDListing · PRIVATE TREATY
Manual · listed 05/04/2026
ACTIVEListing · AUCTION
Manual · listed 29/04/2026
UNDER OFFERListing · PRIVATE TREATY
Manual · listed 06/05/2026
ACTIVEListing · AUCTION
AI-drafted · listed 18/05/2026
NEEDS REVIEWDRAFT
Safeguards
- Human review before send5 pending
- Address suppressionActive on reads
- Bond authority templatesAll AU states
- Trade licence checksAt dispatch
- Marketing consentPer channel